Dusit Gold Frequently Asked Questions

What is Dusit Gold and how do I enrol?

Dusit Gold is a guest recognition programme with instant benefits from when you sign-up. It is free to join and there is no membership expiry date.

What are the benefits of joining Dusit Gold?

As our valued Dusit Gold guest, you will be recognised from the moment you walk through our doors. You will receive your instant delight rewards upon check-in and exclusive benefits throughout your stay.

How can I earn points?

Dusit Gold is not a points-based programme. You don’t need to accumulate a certain amount of points to earn a reward. Simply accumulate eligible nights or stays to receive exclusive benefits.

What are different Dusit Gold tiers? How do they work?

Dusit Gold offers three membership tiers – Premier, Executive and Elite. Members may earn tier upgrades by accumulating a certain number of eligible nights or stays at participating Dusit Hotels and Resorts worldwide within 12 months after sign up (or tier upgrade)

Membership Tiers Qualifying Stays or Nights*
Premier upon sign-up
Executive 5 stays 10 nights
Elite 15 stays 30 nights

* Membership tiers are determined based on the number of stays/nights at eligible rates per year.

What qualifies as an eligible stay?

Any stay booked under eligible rates qualify. This includes Dusit Best Available Rates, Advance Purchase, Packages, Promotional Rates, Corporate Rates or Long-Stay Rates (up to a maximum of 14 nights). Not included are bookings made on OTA websites (Booking.com, Expedia.com, Agoda.com) or any other third party provider. Please check with our Dusit Gold Service Centre if you are unsure.

Do I need a membership card to enjoy Dusit Gold benefits?

Our Dusit Gold programme is designed to be simple, easy and hassle-free. Simply state your name or membership number upon arrival to receive instant rewards and exclusive benefits.

Am I able to earn air mileage too?

During an eligible stay, Dusit Gold members who are members of Dusit’s airlines partner can choose to either accumulate air mileage or nights and stays under the Dusit Gold programme. Should you choose to receive air miles, other Dusit Gold membership benefits such as dining or spa discounts will still apply.

How can I request for a missing stay?

To check if there is an eligible stay missing from your account profile, please notify the Dusit Gold Service Centre at gold@dusit.com within 90 days after your stay.

How can I redeem for a free night?

You will receive one free night for every 20 qualified room nights with a minimum spend of USD 3,500 on room charges.

Can I give my complimentary night to other people?

No, benefits and complimentary nights are reserved for Dusit Gold members only.